Optimalisasi Kinerja Karyawan Melalui Manajemen Pendidikan Strategis
Studi Kasus Pengaruh Employee Engagement dan Perceived Organizational Support
Keywords:
Manajemen pendidikan, Employee engagement, perceived organizational support
Abstract
Penelitian ini menyelidiki dampak dari keterlibatan karyawan (Employee engagement) dan dukungan organisasi yang dirasakan (perceived organizational support) terhadap kinerja karyawan di hotel-hotel di Sulawesi Selatan, serta menganalisis bagaimana strategi manajemen pendidikan dapat mempengaruhi hubungan tersebut. Metode penelitian yang digunakan adalah survei dengan menggunakan kuesioner sebagai alat pengumpulan data. Data yang terkumpul kemudian dianalisis menggunakan teknik analisis regresi. Temuan dari penelitian ini memberikan kontribusi penting dalam memperluas pemahaman tentang faktor-faktor yang memengaruhi kinerja karyawan di sektor perhotelan. Oleh karena itu, penting bagi manajemen hotel untuk memberikan perhatian khusus pada keterlibatan karyawan dan dukungan organisasi yang dirasakan, serta menerapkan strategi manajemen pendidikan yang efektif guna memperkuat hubungan tersebut dan meningkatkan kinerja karyawan
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References
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Byars, L. L., & Rue, L. W. (2008). Human Resource Management (9th ed.). New York: The McGraw-Hill Companies, Inc.
Colquitt, J. (2001). On the dimensionality of organizational justice: a construct validation of a measure. Journal of Applied Psychology, 86, 386-400.
Danish, R. Q., Ramzan, S., & Ahmad, F. (2013). Effect of Perceived organizational support and Work Environment on Organizational Commitment; Mediating Role of Self-Monitoring.
Dekker, I., & Barling, J. (1995). Workforce size and work-related role stress. Work and Stress, 9, 45-54.
Dwitasari, A. I., Ilhamuddin, I., & Widyasari, S. D. (2016). Pengaruh perceived organizational support dan organizational-based self-esteem terhadap work engagement. MEDIAPSI, 1(1), 40-50.
Greenberg, J. (1990). Organizational justice: Yesterday, today and tomorrow. Journal of Management, 16, 399-432.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
Hasibuan, M. S. (2003). Manajemen Sumber Daya Manusia. Jakarta: PT. Bumi Aksara.
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Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.
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Mathis, R. L., & Jackson, J. H. (2006). Human Resources Management. Jakarta: Salemba Empat.
May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety, and availability and the engagement of the human spirit at work. Journal of Occupational & Organizational Psychology, 77, 11-37.
Mujiasih, E. (2015). Hubungan Antara Persepsi Dukungan Organisasi (Perceived organizational support) Dengan Keterikatan Karyawan (Employee engagement). Jurnal Psikologi Undip, 14(1), 40-51.
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Prawirosentono, S. (2008). Manajemen Sumber Daya Manusia: Kebijakan Kinerja Karyawan. Yogyakarta: BPFE.
Richman, A. (2006). Everyone wants an engaged workforce how can you create it? Workspan, 49, 36.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A Review of the Literature. Journal of Applied Psychology, 87(4), 698-714.
Saks, A. M. (2006). Antecedents and Consequences of Employee engagement Revisited. Journal of Organizational Effectiveness: People and Performance, 3(2), 141-161.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
Sedarmayanti. (2010). Manajemen Sumber Daya Manusia, Reformasi Birokrasi, dan Manajemen Pegawai Negeri Sipil. Bandung: PT. Refika Aditama.
Sekaran, U., & Bougie, R. (2013). Research Methods for Business (6th ed.). West Sussex: John Wiley & Sons.
Shaw, K. (2005). An engagement strategy process for communicators. Strategic Communication Management, 9(3).
Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. In R. S. Cropanzano & K. M. Kacmar (Eds.), Organizational politics, justice, and support: Managing the social climate of the workplace (pp. 149-164). Westport, CT: Quorum.
Shuck, B., & Wollard, K. (2009). Employee engagement and HRD: A Seminal Review of the Foundations. Human Resource Development Review, 8(4), 463-483.
Sugiyono. (2011). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2002). The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87(3), 590-598.
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82-111.
Arikunto, S. (2002). Metodologi Penelitian Suatu Pendekatan Proposal. Jakarta: PT. Rineka Cipta.
Allen, M. W., & Brady, R. M. (1997). Total quality management, organizational commitment, perceived organizational support, and intraorganizational communication. Management Communication Quarterly, 10(3), 316-341.
Aon Hewitt. (2017). Engagement project process flow. Unpublished manuscript.
Aquino, K., & Griffeth, R. W. (1999). An exploration of the antecedents and consequences of perceived organizational support: A longitudinal study. Unpublished manuscript, University of Delaware and Georgia State University.
Badan Pusat Statistik. (2018). Profil Generasi Millenial Indonesia. Retrieved from https://www.kemenpppa.go.id/lib/uploads/list/9acde-buku-profil-generasi-milenia.pdf Kementerian Pemberdayaan Perempuan dan Perlindungan Anak.
Baumruk, R. (2004). The missing link: The role of Employee engagement in business success.
Byars, L. L., & Rue, L. W. (2008). Human Resource Management (9th ed.). New York: The McGraw-Hill Companies, Inc.
Colquitt, J. (2001). On the dimensionality of organizational justice: a construct validation of a measure. Journal of Applied Psychology, 86, 386-400.
Danish, R. Q., Ramzan, S., & Ahmad, F. (2013). Effect of Perceived organizational support and Work Environment on Organizational Commitment; Mediating Role of Self-Monitoring.
Dekker, I., & Barling, J. (1995). Workforce size and work-related role stress. Work and Stress, 9, 45-54.
Dwitasari, A. I., Ilhamuddin, I., & Widyasari, S. D. (2016). Pengaruh perceived organizational support dan organizational-based self-esteem terhadap work engagement. MEDIAPSI, 1(1), 40-50.
Greenberg, J. (1990). Organizational justice: Yesterday, today and tomorrow. Journal of Management, 16, 399-432.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
Hasibuan, M. S. (2003). Manajemen Sumber Daya Manusia. Jakarta: PT. Bumi Aksara.
Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48, 1075-1079.
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer.
Levinson, H. (1965). Reciprocation: The relationship between man and organization. Administrative Science Quarterly, 9, 370-390.
Malhotra, N. K. (2010). Marketing Research: An Applied Orientation (6th ed.). New Jersey: Pearson Education.
Mangkunegara, A. A. (2001). Manajemen Sumber Daya Manusia (Alih Bahasa). Jakarta: Salemba Empat.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.
Mathis, R. L., & Jackson, J. H. (2006). Human Resources Management. Jakarta: Salemba Empat.
May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety, and availability and the engagement of the human spirit at work. Journal of Occupational & Organizational Psychology, 77, 11-37.
Mujiasih, E. (2015). Hubungan Antara Persepsi Dukungan Organisasi (Perceived organizational support) Dengan Keterikatan Karyawan (Employee engagement). Jurnal Psikologi Undip, 14(1), 40-51.
Pradusuara, Indarto, & Santoso. (2017). Pengaruh Perceived Organizational Of Support, Leader-member Exchange, dan Stres Kerja Terhadap Turnover Intention Karyawan Generasi Y dengan Employee engagement Sebagai Variabel Intervening. Journal RISEK Ekonomi dan Bisnis.
Prawirosentono, S. (2008). Manajemen Sumber Daya Manusia: Kebijakan Kinerja Karyawan. Yogyakarta: BPFE.
Richman, A. (2006). Everyone wants an engaged workforce how can you create it? Workspan, 49, 36.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A Review of the Literature. Journal of Applied Psychology, 87(4), 698-714.
Saks, A. M. (2006). Antecedents and Consequences of Employee engagement Revisited. Journal of Organizational Effectiveness: People and Performance, 3(2), 141-161.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25(3), 293-315.
Sedarmayanti. (2010). Manajemen Sumber Daya Manusia, Reformasi Birokrasi, dan Manajemen Pegawai Negeri Sipil. Bandung: PT. Refika Aditama.
Sekaran, U., & Bougie, R. (2013). Research Methods for Business (6th ed.). West Sussex: John Wiley & Sons.
Shaw, K. (2005). An engagement strategy process for communicators. Strategic Communication Management, 9(3).
Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. In R. S. Cropanzano & K. M. Kacmar (Eds.), Organizational politics, justice, and support: Managing the social climate of the workplace (pp. 149-164). Westport, CT: Quorum.
Shuck, B., & Wollard, K. (2009). Employee engagement and HRD: A Seminal Review of the Foundations. Human Resource Development Review, 8(4), 463-483.
Sugiyono. (2011). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2002). The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87(3), 590-598.
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82-111.
Published
2023-06-29
How to Cite
Islahuddin, I. (2023). Optimalisasi Kinerja Karyawan Melalui Manajemen Pendidikan Strategis. Jambura Journal of Educational Management, 4(1), 196-213. https://doi.org/10.37411/jjem.v4i1.2537
Section
Articles
Copyright (c) 2023 Islahuddin Islahuddin
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
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